1. Acceptance of these terms
These Terms & Conditions govern your use of concept254.com and the enquiry, market-lead and quotation tools provided through the site. Concept254 is operated by Luchar Concept Two Five Four Media Limited ("Concept254", "we", "us" or "our"). By using the website, you agree to these terms. If you do not agree, please do not use the website or submit information through its forms.
2. Permitted website use
You may use the website for lawful business and informational purposes, including reviewing our services, requesting information and submitting project requirements. You must not misuse the site, interfere with its operation, attempt unauthorised access, introduce malicious code, submit unlawful material, impersonate another person or use automated means in a way that materially disrupts the service.
3. Online quotes and estimates
Prices, bundles and totals generated through the online quote builder are preliminary estimates intended to help you understand likely project investment. They are not invoices, binding offers or guarantees of final price, scope or delivery date.
Final pricing may change after discovery or review of requirements, integrations, content, technical complexity, third-party costs, timelines and other scope factors. A project begins only when the parties approve the applicable written proposal, statement of work, order, contract or other engagement document.
4. Client engagements
Website enquiries do not create a client relationship. Where Concept254 accepts a project, the specific proposal, statement of work, contract, order or similar engagement document will set out the agreed deliverables, responsibilities, milestones, revisions, payment terms, ownership provisions and other commercial terms.
5. Pricing, recurring fees and third-party costs
Website prices are displayed in the currency indicated and may include once-off, monthly, annual or "from" pricing depending on the service. Taxes, advertising spend, software subscriptions, domain fees, hosting, payment-provider charges, messaging costs, stock assets, licences and other third-party expenses are not included unless expressly stated.
Payment schedules, deposits, recurring fees, cancellation rights and refund terms for a client project are governed by the written engagement agreed for that project. We may update public website pricing prospectively at any time.
6. Information and materials you provide
You are responsible for ensuring that information submitted through our forms is accurate and that you have the right to provide any files, text, images, logos, trademarks, data, credentials, references or other materials supplied to us. You must not upload material that is unlawful, malicious, infringing or unnecessarily sensitive.
You grant Concept254 the limited permission necessary to review and use submitted materials for responding to your request and, if a project proceeds, for performing the agreed services.
7. Intellectual property
Unless otherwise stated, the Concept254 website, branding, copy, layouts, software, graphics and other original website materials are owned by or licensed to Concept254 and are protected by applicable intellectual-property laws. You may not reproduce, sell, republish or commercially exploit them without permission, except as allowed by law.
Ownership and licensing of work created for a client project are determined by that project's written agreement. Third-party software, fonts, stock assets, plugins, libraries and platforms remain subject to their own licence terms and are not transferred beyond the rights available under those licences.
8. Third-party services and links
Our website and projects may use or link to third-party services such as hosting providers, email-delivery services, messaging services, social networks, payment systems, software APIs and other platforms. Their availability, pricing, security, policies and functionality are controlled by those providers, not Concept254.
We are not responsible for third-party websites or services that you choose to access, although we remain responsible for our own obligations when we select suppliers to process information on our behalf.
9. Website availability and changes
We aim to keep the website accurate and available, but we do not guarantee uninterrupted or error-free operation. We may update, suspend, remove or change website content, features, services and pricing where reasonably necessary. We may also perform maintenance or respond to security, legal or infrastructure issues without prior notice.
10. Information and results disclaimer
Website content is general commercial information, not legal, financial, tax or other regulated professional advice. Examples, portfolio material, strategy discussions and service descriptions do not guarantee a particular commercial result. Marketing, SEO, advertising, product, automation and software outcomes depend on factors outside our control, including market conditions, budgets, third-party platforms and client participation.
11. Limitation of liability
To the maximum extent permitted by applicable law, Concept254 will not be liable for indirect, incidental, special or consequential loss arising solely from use of, or inability to use, this public website or reliance on preliminary website estimates. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or any mandatory rights you may have under applicable law.
Liability relating to paid client services is governed by the applicable written project agreement.
12. Suspension or termination of access
We may restrict or suspend access to the website or its forms where reasonably necessary to protect the service, users, third parties or our systems, or where we reasonably believe the site is being misused or used unlawfully.
13. Applicable law and disputes
Mandatory rights and laws that apply to you are not displaced by these website terms. Any dispute relating to a paid client engagement will be handled under the governing-law and dispute provisions, if any, in the applicable project agreement. Before starting formal proceedings about the website, we encourage you to contact us so we can try to resolve the issue directly.
14. Changes to these terms
We may update these Terms & Conditions as the website, services or legal requirements change. The effective date above identifies the current version. Continued use of the website after an updated version takes effect means the updated terms apply to subsequent use.
15. Contact
Questions about these terms can be sent to hello@concept254.com. Information about how we handle personal information is available in our Privacy Policy.